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Top 10 Hot Business Technology Trends for 2008

With the holiday season in full swing and the new year only weeks away, chief information officers are making their lists and checking them twice to determine which key information technology initiatives will take flight in 2008. Verizon Business has identified ten business technology trends that are driving those New Year's "resolutions."

"They're responding to the business challenges of their enterprises — solving technical problems, boosting the efficiency of their organizations, wringing costs out of the business — delivering business benefits that are not merely financial or technical, but environmental as well.

Here's Verizon Business' list of ten hot trends for 2008:

Continued Globalization
Successful companies will continue to expand their borders in 2008 with workers, offices and facilities located around the world. While globalization can help multinational companies control costs, new challenges will emerge such as deploying a reliable communications infrastructure, whether an office is located in Seoul, Rio de Janeiro or Rome.

Securing the Extended Enterprise
The coming year will see an even greater proliferation of data as companies look to open their boundaries to connect partners, suppliers and customers. More than ever, companies will need to keep track of where their data resides and then develop a strategy to safeguard it.

Global Greening
Increasingly, converging communications and computing (IT) technologies will be the great enablers to help business and government address global warming by reducing their energy footprints. Use of audio, video and Web conferencing services will more often supersede business travel and reduce carbon emissions while helping increase productivity of employees who are actually working rather than waiting in long airport security lines.

Virtualization and On-demand Computing
As companies seek to maximize the efficient use of their infrastructure, achieve their green objectives and strengthen security, no technology holds more promise. Multiple dedicated servers — which may be underutilized and consume space, power and cooling in the data center — can now be replaced with virtual servers sharing network-based resources such as common storage. Businesses will continue to adopt this model because it helps them achieve data center consolidation and further reduce expenses.

Telepresence
Coming soon to a boardroom near you, the next generation of virtual meetings, enabled by immersive video technology, will bring people across the globe together face-to-face without ever having to hit the road. While today's state-of-the-art immersive video equipment is expensive, widely available and ever-more-affordable IP bandwidth will help lower the total cost of these high-end video conferencing solutions.

Outsourcing/Out-tasking
While outsourcing is not new, strong adoption is and will continue to be in 2008. What will become even more compelling is out-tasking — the process by which a company decides which functions to keep in house and which to hand off to a third party. Flexibility, scalability and the ability to achieve higher performance, increased reliability and stronger security will make out-tasking the preferred model.

Smartphones and Managed Mobility
Professionals will call on their smartphones to work harder in 2008, relying more and more on mobile e-mail, integrated calendars and contacts lists while away from the office. As a result, businesses will spend more on mobile devices and will need to manage and secure numerous devices as part of an overall global enterprise mobility solution. Managed Mobility will become the next frontier, helping businesses track, monitor, secure and manage the mobile devices accessing their corporate networks.

Unified Communications
The complexity of managing multiple communications devices will ease dramatically as more companies adopt unified communications to enhance workforce collaboration both in and away from the office. With the increasing prevalence of voice over IP in the workplace has come the ability to streamline communications while enhancing capabilities.

Soft phones — IP-based phones that can plug into any IP network — can control costs, particularly in this era of globalization where workers may need to connect from home with their colleagues in other regions of the world.

Work-Life Balance
The steady growth of communications technology in our lives has created a "love-hate" relationship with the smart phones and wireless laptops that increasingly blur the lines between the workplace and our personal lives. In 2008, professionals will continue to grapple with achieving a work-life balance. Telecommuting is one useful option.

The CIO as Business Strategist
CIOs will take on an even more pivotal role in determining how to invest capital most effectively to help their companies reduce costs, increase productivity and achieve a wide range of corporate objectives. CIOs also will be responsible for making supply-chain management decisions and environmental improvements.

Today's successful organization is reaching new heights through the tight integration of business and technology. By presenting a strategic point of view from the technology side, CIOs have become today's top business strategists, and with this comes a change in the boardroom. [WirelessIQ]

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